At Mergen Chess, we respect the privacy of our users and take all necessary technical and administrative measures to securely process your personal data. This Privacy Policy has been prepared to explain how data collected during your use of Mergen Chess mobile application, website and digital education services is processed.

1. Information Collected

The following personal data may be collected from our users:

• Identity Information: Name, surname, date of birth
• Contact Information: Mobile phone number, email address, physical address
• Educational Information: Your chess level, Lichess username, tournament analysis data, homework files
• Visual/Audio Data: Video/audio recordings during lessons
• Device and Usage Data: IP address, device type, session duration, in-app navigation, cookies
• Other: Push notification preferences, in-app user actions, your education progress

2. Data Collection Method

Your data is collected manually during app registration, systematically during the education process, and automatically from device and usage information (Firebase, Google Analytics, etc.).

3. Purposes of Data Use

The data we collect is used for the following purposes:

• Conducting and planning the education process
• Lesson, analysis and homework tracking
• Managing certificate and award delivery processes
• Providing user support services
• Improving app content and service
• Billing and accounting operations
• Fulfilling legal obligations
• Communication and information activities (email, push, SMS)

4. Data Sharing

Your personal data may be shared with third parties only in the following cases:

• Cargo/Delivery Companies: Certificate, award and similar shipments
• Service Providers: Digital infrastructure providers such as Firebase, storage, video services
• Official Institutions: Upon request in case of legal obligation
• Instructors and classmates: For educational purposes such as lesson recordings, analysis content

None of your personal data is shared with third parties for advertising or commercial use without your explicit consent.

5. Data Retention Period

Your personal data is stored as long as necessary for service delivery and for relevant legal periods. Education records and content are kept for a reasonable period for later access based on user feedback.

6. Data Security

• SSL encryption,
• Unauthorized access control,
• We protect your data with measures such as Firebase Authentication and Firestore security rules.

7. Your Rights and Application Methods

In accordance with Article 11 of the KVKK:

• You have rights such as accessing, correcting, deleting, and objecting to the processing of your personal data.
• To exercise your rights, you can contact us via the following email and Whatsapp Support Line:

8. Changes to Privacy Policy

Mergen Chess may update this Privacy Policy from time to time. Changes will be notified to users through our mobile application and website.